Privacy Policy

1. Company Information

This service is owned and operated by EliteFlyClub LLC:

2. Information We Collect

We may collect information that you voluntarily provide when you contact us, request information, submit a form, or inquire about flight-related services. This information may include:

• Full name
• Email address
• Telephone / mobile number
• Travel dates
• Departure and destination cities or airports
• Number of passengers
• Flight preferences (cabin class, preferred airlines, seating options)
• Information provided in customer inquiries
• Booking-related information
• Billing or payment information, where applicable
• Any other information you voluntarily submit through our website or communication channels

We may also automatically collect certain technical information when you visit our website, such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Time and date of visits
• Referring website
• General website usage information

3. How We Use Your Information

EliteFlyClub LLC may use collected information for legitimate business and service purposes, including:

• Responding to inquiries and requests
• Providing flight booking and travel assistance
• Communicating with you about your inquiry or requested service
• Processing or facilitating booking-related requests
• Providing customer support
• Confirming or updating travel-related information
• Improving our website and services
• Understanding website usage and visitor behavior
• Preventing fraud, abuse, or unauthorized activity
• Maintaining website security
• Complying with applicable legal and regulatory requirements
• Sending service-related communications
• Sending promotional communications where permitted by law and where appropriate consent has been obtained

We do not collect personal information for purposes unrelated to the services described in this Privacy Policy without appropriate notice or consent.

4. Flight Booking and Third-Party Service Providers

FlyClass may assist customers with flight-related inquiries and booking services. Depending on the service requested, certain information may need to be shared with airlines, travel suppliers, reservation systems, payment processors, technology providers, or other third-party service providers involved in fulfilling your request.

These parties may receive only the information reasonably necessary to provide the requested service or complete a transaction.

FlyClass does not represent itself as an airline unless expressly stated otherwise. Airline names, trademarks, logos, and other brand references displayed on our website may belong to their respective owners.

5. Payment Information

If payment is required for a service, payment information may be processed through third-party payment processors or service providers.

Where applicable, payment card information may be handled directly by the relevant payment processor rather than being stored on our website.

We encourage you to review the privacy policies of any payment provider used during a transaction.

6. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, analytics technologies, and similar tools to improve website functionality and understand how visitors use our website.

Cookies may be used to:

• Maintain website functionality
• Remember preferences
• Analyze website traffic
• Measure advertising performance
• Improve user experience
• Support marketing and remarketing activities where permitted

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Advertising and Analytics

We may use third-party advertising and analytics services to understand website activity and measure the effectiveness of our marketing campaigns.

These services may collect information such as browser information, device information, approximate location, pages visited, and interactions with advertisements.

Depending on the technologies implemented on our website, these services may include platforms such as Google Ads, Google Analytics, Meta advertising technologies, Microsoft Advertising, or similar providers.

Third-party providers process information according to their own privacy policies and applicable laws.

8. How We Share Information

We may share personal information with:

• Airlines and travel suppliers when necessary to fulfill a requested service
• Booking and reservation service providers
• Payment processors
• Technology and hosting providers
• Website analytics and advertising providers
• Customer support providers
• Professional service providers
• Government authorities or law enforcement when legally required
• Other parties when necessary to protect our rights, users, property, or security

We do not sell your personal information simply because you visit our website.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or through our website.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide requested services
• Maintain business and transaction records
• Resolve disputes
• Comply with legal obligations
• Enforce agreements
• Prevent fraud and abuse
• Maintain appropriate business records

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

11. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, which may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Request information about how your information is used
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications

To exercise an applicable privacy right, contact us using the contact details provided below.

12. Marketing Communications

If you receive promotional emails or other marketing communications from us, you may unsubscribe by following the unsubscribe instructions contained in the communication or by contacting us directly.

Please note that even if you opt out of promotional communications, we may still send important service-related communications when necessary, such as information relating to an inquiry, booking, transaction, or customer service request.

13. Children's Privacy

Our website and services are not intentionally directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

14. Third-Party Websites

Our website may contain links to third-party websites, including airline websites, travel suppliers, payment providers, social media platforms, or other external websites.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of each third-party website before providing personal information.

15. International Data Transfers

Because travel services and technology providers may operate internationally, your information may be processed or stored in countries other than the country in which you reside.

Where required by applicable law, we will take reasonable measures to ensure that applicable privacy and data protection requirements are addressed.

16. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws.

Depending on the circumstances and applicable law, these rights may include rights relating to access, correction, deletion, and information regarding the collection and use of personal information.

To make a privacy-related request, contact us using the information below. We may need to verify your identity before processing certain requests.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

We will review privacy-related inquiries and respond as appropriate under applicable law.